Refund policy
This policy explains when and how you can get your money back for AIBrandPro (“we”, “us”), run by [OWNER NAME / COMPANY], [ADDRESS], [COUNTRY].
1. Free plan
The Free plan costs nothing, so there is nothing to refund.
2. Paid plans
Paid plans (Starter, Growth and Agency) are billed in advance, monthly or yearly, at the prices shown on our pricing page. Prices are in USD; taxes may be added at checkout. Payments are handled by our payment provider [PAYMENT PROVIDER — e.g. Lemon Squeezy, merchant of record]. You can cancel at any time in Settings → Plan & billing; you keep your plan until the end of the period you have paid for, then your workspace moves to the Free plan (your content stays).
- Upgrading: the bigger plan starts at once, and the price difference for the rest of the current period is charged then.
- Downgrading: the smaller plan starts at your next renewal. There is no refund for the current period.
3. When you can get a refund
- If you ask within [NUMBER] days of your first payment for a plan, we refund that payment in full.
- If you were charged by mistake or twice, we refund the extra charge.
- [ANY OTHER CASES — e.g. pieces already used, partial months]
4. How to ask for a refund
Email sumaan.nabeel.khan@gmail.com from the email address of your account and tell us which payment you mean. We reply within [NUMBER] business days. Approved refunds go back to the original payment method; your bank may need a few extra days.
5. Your legal rights
This policy does not limit any rights you have under the consumer law of [COUNTRY] or the country you live in.
6. Changes
We will post any changes on this page and update the date at the top.